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Customer File Analysis
Get to Know Your Customers

Identify the characteristics of your best performing customers, uncover purchasing patterns, and concentrate on your high-potential prospects to maximize your ROI.

Customer Pattern Recognition™ (CPR) Profiles

MDR’s exclusive profiling system combines your customer data with our demographically rich data to provide you with market insight to help pinpoint your best prospecting opportunities. Our customized, easy to use CPR Profiles will help you:

  • See which segments of your market perform best
  • Determine your most profitable prospects
  • Use the data to direct and support your marketing strategy
  • Evaluate responses to specific mail campaigns
  • Uncover and track trends

Plus, you can include your revenue numbers to enhance your marketing analysis. The addition of revenue adds insight to focus on your most profitable market segments and suppress those that are not.

Crosstab Profiles

Analyzing your customer file easily and efficiently. Reach a highly refined level of detail to help you pinpoint your target audience and maximize your marketing efforts.

Get a detailed analysis that reveals patterns between specific data clusters and relationships between data sets. Demographic clusters that outperform the average are highlighted to quickly identify patterns. These customized reports also include custom summaries of important findings.

Customer Name Analysis and Profiles

Since customers who have purchased from you in the past are likely to purchase again, it only makes sense to gather as much information as possible about this most important segment of your customer file. Profiling—locating clusters within your customer file that outperform the average—is an excellent way to find your best prospects. Customers and prospects who are likely to purchase from you can be broken down into three types:

Direct Customers – Determine which customer segments perform the best and mail to them more often. Knowing which customers offer the greatest potential can help you focus on those you want to retain.

Indirect Customers – Your best salesperson is a satisfied customer. Identify prospects in districts where other schools have purchased and leverage the district relationship to expand your penetration.

Prospects – Seek out prospects who are clones of your best customers. Prospects who have similar characteristics and demographics to your top customers are more likely to respond and buy your product.

This insight into your audience helps you develop targeted mailings for increased response rates and higher profitability.

MDR’s Customer Name Matching System

Give your marketing efforts an additional boost when you append specific job titles to your customer names. Targeted and personalized mailings are proven ways to achieve better results.

See a sample CPR Profile
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